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Help! Confirmation email doesn't work

Discussion in 'Site & Forum Support' started by -=[(ELVIS)]=-, Oct 13, 2018.

  1. -=[(ELVIS)]=-

    -=[(ELVIS)]=- Unlimited Enhancer

    Dresden (Germany)
    A friend of mine, MagicV8 (https/forum.turboduck.net/members/magicv8.25504/), has changed his email address within his profile. Then he got the following message:
    "Your account is currently awaiting confirmation. Confirmation was sent to [email protected].
    Resend Confirmation Email"
    But he never got such an email, even when trying multiple times.
    Than he send a message with the only working link to your contact form, but didn't get any response.

    At the moment he just can login, but not writing any postings.

    Could you please fix this?
    Many thanks and greeting by him.
    Diablo likes this.
  2. Diablo

    Diablo Administrator
    tduck team Admin

    I have changed the user status to valid, see if you can login now
    I just test registered a user myself, email works fine, the only potential reason it might have happened probably during server migration, that was one time thing so should be no problem now
  3. MagicV8

    MagicV8 Well-Known Member

    Drivers Paradise
    Thank you for reactivating my account :tup:
    TIMELESS likes this.
  4. Diablo

    Diablo Administrator
    tduck team Admin

    @MagicV8 sorry for the inconvenience, I promise the system will get better

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